Senior Product Manager – Anti-Fraud/Payments

Isabel is a leading provider of multi-banking solutions, trusted by thousands of businesses and financial institutions across Europe. We simplify complex financial processes by delivering secure, innovative, and user-centric solutions. Our commitment to digital trust, seamless payments, and robust security makes us a key player in the financial technology landscape.

As we continue to expand our payment solutions, ensuring the highest levels of fraud prevention and security remains a top priority. We are looking for a Senior Product Manager who will lead the strategic direction and development of anti-fraud capabilities within our payment ecosystem.

As a Senior Product Manager – Anti-Fraud Payments, you will be responsible for defining and executing the product strategy to strengthen fraud detection and prevention across Isabel’s payment solutions. You will collaborate closely with cross-functional teams, including engineering, data science, compliance, and customer success, to deliver products that balance frictionless user experience with robust security.

You will play a pivotal role in shaping Isabel’s approach to combating financial fraud, ensuring our products meet regulatory standards and exceed customer expectations in terms of trust and security.

Key Responsibilities

Product Strategy & Vision:

• Define the vision, strategy, and roadmap for anti-fraud initiatives within Isabel’s payment solutions.

• Conduct market research, competitor analysis, and customer discovery to identify emerging threats and opportunities in fraud prevention.

Fraud Risk Management:

• Lead the development of innovative fraud detection and prevention capabilities, including real-time monitoring, machine learning models, and behavioral analytics.

• Partner with risk, compliance, and legal teams to ensure adherence to relevant regulations (PSD2, GDPR, AML, etc.).

Cross-Functional Leadership:

• Collaborate with engineering and data science teams to translate anti-fraud requirements into scalable product features.

• Drive cross-functional alignment on priorities, ensuring timely and successful product releases.

• Work closely with financial institutions and partners to integrate anti-fraud solutions seamlessly into their ecosystems.

Customer-Centric Approach:

• Balance security measures with user experience to minimize friction for legitimate users while maximizing fraud deterrence.

• Engage with customers to gather feedback and continuously improve product performance and usability.

Data-Driven Decision Making:

• Define key performance indicators (KPIs) for anti-fraud measures and use data insights to inform product decisions.

• Stay ahead of industry trends, evolving fraud patterns, and new technologies in payments and financial security.

Experience:

• 5+ years of product management experience, with at least 3 years focused on fraud prevention within the payment domain.

• Proven track record of delivering anti-fraud products.

Technical Acumen:

• Strong understanding of payment processing flows, fraud detection methodologies, and authentication technologies (e.g., 3D Secure, biometrics, behavioral analytics).

• Familiarity with machine learning applications in fraud prevention is a strong plus.

Regulatory Knowledge:

• Deep knowledge of relevant financial regulations, including PSD2, GDPR, AML/KYC requirements, and their impact on product development.

Leadership & Communication:

• Excellent stakeholder management skills with the ability to influence and align cross-functional teams.

• Strong communication skills, capable of translating complex technical topics into clear business insights.

• Fluent in Dutch & English and/or French and English

Customer Focus:

• Passion for building customer-centric solutions with a keen eye for balancing user experience and security.

What kind of company would you be joining?

Isabel's products – Isabel 6 (multi-bank payment platform), Ponto (open banking), Kube (verified corporate data) and IntelliSuite (fraud monitoring) – enable seamless, secure, and reliable data and money flows. Trusted by more than 50,000 companies to access a network of more than 2,000 banks, Isabel processes more than 2,300 billion euros annually and the company will celebrate its 30th anniversary in 2025.

At the heart of the Isabel brand lies a distinctive commitment to unify the banking sector, software providers and our customers to build community-powered banking solutions. Isabel is a Belgian regulated company, headquartered in Brussels and acting under the supervision of the National Bank of Belgium, and focuses primarily on the Benelux market. At Isabel, we want to be the cornerstone of trust in an era defined by rapid technological advancement and, as such, contribute to a stronger, more efficient, and secure digital economy.

To keep up with what we are doing at Isabel, visit our website or our LinkedIn page.

You absolutely deserve this

• Flex Income Plan: you have a say in your salary package; you choose the benefits that suit you best

• Laptop, phone and subscription, group and health insurance, and meal vouchers

• An annual corporate bonus

• By train, bus, electric car or bike; we fix the right compensation

• We’d love to see you 50% in the office to intensify collaboration

• We invest in your personal growth by training and coaching

• You work with experienced (fin)tech leaders and solid software tools

• A certified Top Employer bringing together hundreds of driven colleagues